Privacy Statement
This Privacy Policy is designed to help you understand how Exclusive Craft Collections and affiliates collect, use, and process the information that you share when you use our website.
Before submitting information to the Service, please review this Privacy Policy carefully. By using or accessing the Service, you accept the practices described in this Privacy Policy. If you prefer that we do not collect and process information about you, please do not provide it to us and do not access the Service.
Information We Collect
Personal Information: We collect the information you provide us in a variety of ways such as when you register on our site, fill out a form, or give feedback. We may also ask you to provide other data including location, demographic information, profession, industry, and preferred contact method. When ordering or registering on our site, as appropriate, you may be asked to enter your: name or e-mail address. You may, however, visit our site anonymously. We do not knowingly collect any Personal Information from children under 13. Where any such information is inadvertently collected, we will delete the information as soon as possible.
General Information: When you visit our website, we may collect certain information such as the type of device you use, your device’s IP address, operating system, usage information, the type of internet browser you use, browsing information, diagnostic information, attributes for photos, videos, music, documents, session summary, and location information.
Registering for the Service
If you register to use the Service, we may collect Personal Information including your name, email address, and telephone number.
You may also register for the Service using another service, such as Facebook. If you create your Exclusive Craft Collections account by connecting through another service, you are authorizing us to use public information from that connected account to help complete your Exclusive Craft Collections profile. Please remember that how the service uses, stores, and discloses your information is governed solely by the policies of such service. We recommend that you review the terms and policies of that service, including its privacy and data gathering practices. Exclusive Craft Collections shall have no liability or responsibility for the privacy practices or other actions of any third-party service provider or any other third-party site or service that may be enabled within the Service.
You may review, update, or modify your account information, including profile and contact information, at any time by logging into your Exclusive Craft Collections account.
Online Identification Tools
Like many website providers, we use your IP address to help diagnose problems with our server and provide you with a better web experience. Your IP address is used to help identify you and your shopping cart and gather General Information. We use web beacons (a.k.a. clear GIFs, web bugs, or pixel tags) to personalize your experience of the Service and to generate information about Service traffic and trends. Web beacons collect General Information, such as the type of browser that you use and your IP address. Web beacons may be used alone or in conjunction with cookies; when web beacons are used with cookies, they may link General Information to Personal Information. Web beacons usually are not visible to you.
We also use cookies to keep track of your shopping cart and for other purposes like personalizing the Service. A cookie is a small file stored by your internet browser on your computer. A "session cookie" stores temporary information that is erased when you close your web browser or turn off your computer. A "persistent cookie" enables the Service to recognize you when you return to it and remains stored on your computer until you delete it. Your web browser is usually set up to initially accept cookies. If you set your browser to reject cookies, the Service will not be able to recognize your account or to personalize the content that you see. A "flash cookie," also known as a "local storage object," is not stored in your browser, unlike other cookies, and instead placed on your computer by websites that use Adobe Flash. You may disable flash cookies via your Flash Player preferences or by using third-party software.
We do not and cannot use cookies to gather other information that may be stored on your hard drive. Third-party advertising management partners may help us display tailored content to our customers’ interests and serve interest-based advertising on our behalf. Exclusive Craft Collections and our advertising management partners may use cookies, web beacons and other tools to collect General Information about your activities on the Service, to deliver advertising on the Service or elsewhere on the Internet-based upon your interests that may be more relevant to you and to measure the effectiveness of our marketing efforts and the Service.
How We Respond to Do Not Track Signals
Some web browsers (including Safari, Internet Explorer, Firefox, and Chrome) incorporate a "Do Not Track" ("DNT") or similar feature that signals to websites that a user does not want to have his or her online activity and behavior tracked. If a website that responds to a particular DNT signal receives the DNT signal, the browser can block that website from collecting certain information about the browser's user. Not all browsers offer a DNT option and DNT signals are not yet uniform. For this reason, many digital service operators, including Exclusive Craft Collections, do not recognize or respond to DNT signals.
Third-Party Features
The Service also may include an activity feed, social media buttons, and widgets, such as the Facebook "Like" button or the "Share This" button. These features may collect and display your Personal Information, your IP address, and the page you are visiting on the Service and may set a cookie to enable the feature to function properly. These features are either hosted by a third party or hosted directly on the Service and your interactions policy of the third party that provides the feature.
Use of Service via Mobile Device
If you use the Service through your mobile device, we may collect your geo-location information to assist us in fulfilling your order. We will not share this information with third parties and will only use this information for the sole purpose of fulfilling your order. You may at any time prevent the Service from using your location by turning this option off at the device level.
When you use the Service through your mobile device, we also collect device type and UUID, a unique identifier generated within the App, and store this information in log files. We use this information to provide you with the most up to date application and features or to advertise or promote products or services to you that apply to your device type.
Third-Party Links
Occasionally, at our discretion, we may include or offer third-party products or services on our website. These third-party sites have separate and independent privacy policies. We, therefore, have no responsibility or liability for the content and activities of these linked sites. Including a link on our site does not imply that we or our affiliates endorse the practices of the linked site. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.
EU and Brazil’s Data Protection Laws
Demonstrating compliance and responsibility with the laws in force, we strictly comply with the European General Data Protection Regulation (GDPR) and Brazil’s Lei Geral de Proteção de Dados (LGPD). If you want to know more about the laws, here are some useful resources that provide detailed information: https://gdpr-info.eu/ and https://gdpr.eu/gdpr-vs-lgpd/. However, if you have an inquiry regarding our privacy practices in relation to these legislations, we encourage you to contact us.
How Your Personal Information Is Used, Processed, and Disclosed?
Except as specified in this Privacy Policy, Exclusive Craft Collections does not rent, sell, trade, or disclose your Personal Information to third parties without your prior consent. Exclusive Craft Collections may, however, use, process and disclose Personal Information to:
1. Send information to customers about orders;
2. Fulfill your orders;
3. Process and collect your payments;
4. Send you promotional marketing material about Exclusive Craft Collections’ company and partners;
5. Produce content for our activity feed feature;
6. Customize, analyze, adjust and improve the Service to better meet your needs;
7. Execute sweepstakes, contest or other promotion;
8. Enforce Exclusive Craft Collections’ agreements with you;
9. Provide you with important administrative information regarding the Service, such as changes to this Privacy Policy and our Terms of Use, rewards and loyalty programs and other policies;
10. Prevent fraud and other prohibited or illegal activities; and
11. Comply with potential requests of law enforcement or data protection agencies.
When possible, General Information may be combined and/or linked to Personal Information, in accordance with the purposes specified above.
We may use your General Information and unidentified Personal Information to prepare anonymized, aggregated data about our users ("Anonymized Data"). We may provide third parties with Anonymized Data in describing the Service to prospective partners, advertisers and other third parties, and for all other lawful purposes. As communicated to third parties, the Anonymized Data does not include any information permitting the recipient to identify, locate, or contact you.
Third-Party Service Providers
Exclusive Craft Collections employs other companies and individuals to perform functions on our behalf, such as fulfilling orders, delivering packages, sending postal mail and e-mail, serving ads on our behalf, providing search results and links, and processing credit card payments. These third-party service providers have access to Personal Information needed to perform their functions but may not use it for any other purpose.
Retention of Personal Information
We retain your personal information for as long as it is necessary to fulfill the required purposes outlined in this Privacy Statement unless a longer retention period is required or permitted by law.
Information Security
The security of your personal information is important to us. We implement a variety of security measures to maintain the safety of your information. Access to your personal information is restricted to prevent unauthorized access, misuse or modification, and is only permitted among our employees and agents on need basis. We may request proof of identity before we disclose personal information to you or before we process your other requests. However, please note that no method of transmission over the internet or the method of electronic storage is 100% secure.
Changes to our Privacy Policy
We may periodically change this Privacy Statement to keep pace with new technologies, regulatory requirements, and industry practices. We reserve the right to amend the Privacy Statement at any time, for any reason, and without notice to you other than the posting of the updated Privacy Statement on our services. You should check our Services frequently to see the current Privacy Statement that is in effect and any changes that may have been made to it. Your continued use of our products and services after the effective date of Privacy statement means that you accept the revised statement. This statement is updated as of April 2020.
Contacting Us
If there are any questions or concerns regarding this privacy statement, you may contact us at cs@exclusivecollections.org.